Rategenie’s LOS (Length of Stay) Discount allows you to provide a discount to guests who are staying over a specified period of time at your rental. This will add more appeal for long-term bookings. Setting up LOS Discounts is a breeze and we’ll give you a look at the way it works once they have been set up.
LOS Discounts can be added from the Rategenie’s Rates page.
Length of Stay defines the number of days for which guests have to stay to get the discount. The discount will also only be applied for bookings with a guest count equal to or more than the number of guests specified in the ‘Guests’ field of the LOS Discount.
Can I apply LOS for a specific Rental or Channel?
While creating your LOS discount, you’ll have the option to select specific Rentals and Channels. You may select one or more Rentals/Channels from these fields. If nothing is selected, then the Discount will be applied to all Rentals/Channels.
If there are multiple LOS Discounts, which one would be applied?
You may have various LOS Discounts that may be applicable to a booking, to understand which one will be applied, we have come up with the following cases that your booking may fall under.
Same settings except for different amounts – the discount which has a greater amount set will be applied. For example, if we have LOS1 with an amount set as 50, and LOS2 with 100, LOS2 will be applied for each booking if all other settings are the same. The case will be similar if one LOS has the type set as a percent and the other as Flat, the LOS where a greater discount is offered will be applied.
e.g. LOS1 has type ‘Percent’ and amount 50 while LOS2 has type ‘Flat’ and amount 100. In this scenario, if the booking amount is less than 200 LOS2 will be applied since 50% of that amount will be less than 100; whereas, LOS1 will apply if the booking amount exceeds 200.
Different Length values –The discount with a greater Length set will be applied for a booking that satisfies the conditions set in both LOS discounts e.g. Let’s suppose we have two LOS discounts, one weekly, with the length set as 7 and the other is a monthly discount with the length set as 30.
In this case, if the booking is for any number of days between 7 & 29, the first LOS discount will be applied and for bookings with 30 or more days, the second LOS will be applied.
Different Guests’ values – If your booking meets the criteria set in both LOS discounts, the one with the greater discount amount will be applied. Let’s take two examples to understand this.
Let’s say we have two LOS discounts with the following settings:
LOS1- Type: Flat, Amount: 200, Length: 2, Guests: 2
LOS2- Type: Flat, Amount: 100, Length: 2, Guests: 4
In this case, a discount of 200 will be applied for bookings with 2 or more guests.
LOS1- Type: Flat, Amount: 200, Length: 2, Guests: 4
LOS2- Type: Flat, Amount: 100, Length: 2, Guests: 2
In this case, LOS2 (discount of 100) will be applied if the number of guests is 2 or 3. For 4 or more guests, LOS1 (discount of 200) will be applied.
Same settings except for different date ranges – The preference will be given to discount with a greater amount set. Let’s take a look at a couple of examples:
Let’s say we have two LOS records with the following settings:
LOS1- Type: Flat, Amount: 200, Length: 2, Guests: 2, Start Date: March 1, 2020, End Date: March 31, 2020
LOS2- Type: Flat, Amount: 100, Length: 2, Guests: 2, Start & End Date not specified
In this case, a discount of 200 will be applied for bookings in March and LOS2 will be applied for all other months
LOS1- Type: Flat, Amount: 200, Length: 2, Guests: 2, Start & End Date not specified
LOS2: Type: Flat, Amount: 100, Length: 2, Guests: 2, Start Date: March 1, 2020, End Date: March 31, 2020
In this case, LOS1 (discount of 200) will be applied for all bookings.
All rentals selected manually in one LOS discount and the other with account-level settings (no rental is selected) – The LOS discount where all Rentals are specified will be applied to bookings.
All Channels are selected manually in one LOS discount and the other with account-level settings (no Channel is selected) – The LOS discount where all Channels are specified will be applied to bookings.
The priority for Channels and Rentals works in the following manner.
Priority is defined as:
Rentals + Channels || Rentals || Channels || No Channels or Rentals
Priority with Channel in Inquiry: R+CH || R || CH || ACC
Priority with No Channel in Inquiry: R || ACC
CH= Channel ( like Tokeet/Sympl, web-ready, etc)
Please note that currently, LOS discounts are available only for channels like Tokeet/Sympl and for Webready.